Safety of the shipment was made the top-priority because of its nature, and all the parts were delivered on-time to the destination. This benchmark transit time and prior notification of delivery facilitated the installation on the same day.
CriticaLog was tasked to collect the spares from the central warehouses and carry it as a single load to the nearby airport. To ensure a smooth process the delivery information should be shared with the local vendor. Above all, the process should facilitate the installation of the spare components on the same day of the delivery.
Since the parts are heavy and oddly shaped the loading and unloading process was aided with specialised equipment. While most of the delivery destinations were remote and off-road locations we adopted the direct-to-door logistics model rather than hub and spoke. The overall carrier performance was centrally monitored through the control centre to ensure on-time delivery and installation.
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